FAQ

Yes! We formulate our products with natural, high-quality ingredients designed to be gentle yet effective. Our African Black Soap Shower Gel is excellent for deep cleansing without stripping moisture, making it great for oily and acne-prone skin. However, we always recommend doing a patch test on your arm before full use, especially if you have highly sensitive skin.

Not at all. Our Radiant Body Oil and Elixir Body Oil are designed to be lightweight and fast-absorbing. They penetrate the skin deeply to provide long-lasting hydration and that signature “JoisLuxe Glow,” without leaving a heavy or sticky residue on your clothes.

You can use our Anti-Itch Hair Spray as often as needed to relieve scalp dryness and irritation. It is perfect for protective styles (like braids, twists, or locs) to keep your scalp refreshed and hydrated between wash days.

Absolutely. We pride ourselves on using premium natural ingredients. From the raw materials in our soaps to the nutrient-rich oils in our body elixirs, we prioritize purity to ensure your skin gets the best care possible.

We process orders within 1-2 business days. Standard delivery typically takes 3 days depending on your location. You will receive a tracking number via email as soon as your package has been dispatched so you can follow its journey to your doorstep.